Dasar Penghantaran

Dasar Penghantaran:

Pesanan diproses dalam 48 jam. Barang dalam stok dihantar serta-merta. Untuk produk yang habis dijual, anda masih boleh memesan secara online atau hubungi kami. Pengeluaran bermula selepas pengesahan pesanan, mengambil 7 hari. Masa penghantaran adalah 14 hari. Sebarang keadaan istimewa akan dimaklumkan dengan segera.

Polisi Bayaran Penghantaran:

Nikmati penghantaran standard percuma untuk pesanan tamat $420. Untuk pesanan di bawah jumlah ini, bayaran penghantaran adalah berdasarkan jarak, berat badan, atau kadar syarikat logistik. Penghantaran dipercepatkan tersedia atas perbelanjaan anda. Kami menghantar dalam tempoh tiga hari bekerja selepas penerimaan pesanan.

Untuk item dalam stok, kami hantar segera. Produk tersuai dihantar selepas kitaran pengeluaran 7 hari. Kami menawarkan udara, laut, dan pengangkutan darat, memilih kaedah yang paling kos efektif berdasarkan pesanan dan alamat penghantaran anda.

Pembungkusan dan Perlindungan Bungkusan:

We use cardboard boxes and wooden boards for packaging to protect products during transportation. Your items are carefully packed to ensure they arrive in perfect condition.

Tracking and Notification:

After shipping, you’ll receive a tracking number to monitor your package. We’ll also send progress notifications. For delays or issues, we’ll promptly inform you with solutions.

Return Policy:

Your satisfaction is our priority. If you’re unhappy with your order, contact us promptly. We offer return, exchange, and refund services

Quality Issues or Damages:

If your product has quality issues or is damaged during delivery, email us at pemasaran@kamrollers.com within 7 working days of receipt. We’ll process the return and refund within 7 working days of receiving the returned item.

Returned products must be unused, intact, and in original packaging. We suggest using UPS or FedEx for returns, with shipping costs covered by you. If your return meets our requirements, we’ll refund the shipping and product costs..

To protect your interests, please check for quality issues or damage upon receiving your package. If you find any, take photos or videos as evidence and contact customer service within 7 working days for a return and refund

User Personal Reasons:

If you are not satisfied with your order due to personal reasons, such as not liking the color of the product or ordering the wrong product model, dll., you need to bear the cost of return and exchange shipping, and the returned product must be unused, intact, and in its original packaging.

Di samping itu, we do not accept returns of customized products or returns due to product damage caused by installation issues.

Proses Pemulangan:

Sebelum memulangkan produk, hubungi kami melalui e-mel perkhidmatan pelanggan kami untuk bantuan dan panduan pemulangan terperinci. Selepas pengesahan, pulangkan barang kepada kami, memastikan ia utuh dan menggunakan pembungkus pelindung untuk mengelakkan kerosakan.

Selepas kami menerima produk yang dipulangkan, kami akan segera menjalankan pemeriksaan dan memproses bayaran balik dalam 7 hari bekerja.tion.